id(); $table->string('from_email'); $table->string('to_email'); $table->string('subject'); $table->text('content'); $table->string('parent_id'); $table->integer('user_assigned')->default(0); $table->string('status'); $table->string('priority'); $table->timestamps(); }); } /** * Reverse the migrations. */ public function down(): void { Schema::dropIfExists('tickets'); } };